bn99 takes your privacy seriously. This Policy explains exactly what personal data we collect, why we collect it, how it is used and stored, and what rights you hold as a registered user of the Platform — including players accessing bn99 from across Pakistan.
bn99 uses SSL encryption, access controls and secure storage to protect your personal information at every stage — from registration through to withdrawal processing.
We collect identity documents and address verification only to satisfy KYC obligations, prevent underage access and comply with anti-fraud and anti-money-laundering requirements.
bn99 uses cookies for session management, platform performance and analytics. You may adjust cookie preferences through your browser settings at any time.
You have the right to access, correct, restrict or request deletion of the personal data we hold about you, subject to legal retention obligations and ongoing account status.
bn99 does not sell, rent or trade your personal information to third-party marketers. Data is shared only where strictly necessary for platform operations and legal compliance.
Promotional communications are opt-in. You may withdraw consent and unsubscribe from marketing emails or notifications at any time through your Account settings or by contacting support.
This Privacy Policy ("Policy") describes how bn99 ("we", "us", "the Platform", "bn99") collects, processes, stores and discloses personal data in connection with your use of the bn99 online gaming and sports betting platform, accessible at bn99.cam.
By registering an Account on bn99, making a deposit or otherwise accessing the Platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not access or use the Platform.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. Together, these documents form the complete regulatory framework governing your relationship with bn99.
In this Policy, the following capitalised terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, deletion and anonymisation. |
| "Controller" | The entity that determines the purposes and means of processing Personal Data — in this case, bn99. |
| "User" / "you" | Any individual who accesses or registers an Account on the bn99 Platform. |
| "KYC Data" | Identity and address verification documents collected as part of the Know Your Customer process. |
| "Cookies" | Small text files stored on your device by the Platform for session management, analytics and preference retention. |
| "Third Party" | Any entity or individual that is not bn99 or the User, including payment processors, analytics providers and regulatory bodies. |
| "Sensitive Data" | A subset of Personal Data that warrants heightened protection, such as government-issued identification numbers, financial details and health-related information. |
bn99 collects Personal Data from you directly (when you register, deposit, play or contact support) and automatically (through cookies, log files and analytics tools when you access the Platform). The categories of data we collect are summarised below:
bn99 processes your Personal Data on the following lawful bases, depending on the specific processing activity:
bn99 uses the Personal Data we collect for the following specific purposes:
To create and maintain your Account, authenticate your identity at login, process KYC verification and manage account-level settings such as deposit limits and self-exclusion preferences.
To process deposits, credit winnings, execute withdrawal requests and maintain an accurate transaction history within your Account. Financial records are retained as required by applicable regulations.
To fulfil KYC, AML and CTF obligations, including screening against sanctions lists, reporting suspicious activity where legally required and retaining records for audit purposes.
To monitor betting patterns and session data that may indicate problem gambling behaviour, to apply limits set by the User, and to enforce self-exclusion requests promptly and completely. Behavioural data used for this purpose is processed with the User's wellbeing as the primary objective.
To detect and prevent unauthorised access, duplicate account creation, bonus abuse, collusion and other fraudulent or prohibited activity as defined in our Terms & Conditions.
To respond to Account queries, complaints, technical issues and responsible gambling requests submitted via live chat or email. Support records may be retained for quality assurance and dispute resolution.
To analyse aggregated, anonymised usage data in order to improve platform performance, game selection, mobile responsiveness and the overall User experience. This analysis does not involve decisions with significant legal effects on individual Users.
To send promotional offers, bonus notifications and platform news to Users who have given explicit consent. You may withdraw this consent at any time. See Section 13 for further details.
bn99 does not sell, rent or trade your Personal Data. We may share data only in the following limited and specific circumstances:
bn99 retains your Personal Data for as long as your Account is active and for a defined period thereafter, to meet our legal, regulatory and contractual obligations. Specific retention principles are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.
bn99 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
bn99 uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that allow the Platform to recognise you across sessions and maintain certain preferences. The categories of cookies we use are as follows:
You may manage or withdraw consent for non-essential cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect Platform functionality. For detailed browser-level cookie management instructions, refer to your browser's help documentation.
bn99 may process or store your Personal Data on servers located outside of Pakistan. Where data is transferred to jurisdictions that do not offer an equivalent level of data protection to the jurisdiction in which bn99 is licensed, we take appropriate safeguards to ensure that your data remains protected, including contractual clauses that oblige the receiving party to apply equivalent data protection standards.
By using the bn99 Platform, you acknowledge and consent to the potential transfer of your Personal Data to servers or processors located outside Pakistan for the purposes described in this Policy.
Subject to applicable data protection law and the jurisdiction in which bn99 is licensed, you hold the following rights in relation to the Personal Data we process about you:
Request a copy of the Personal Data we hold about you and receive confirmation of how it is being processed.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where we no longer have a lawful basis to retain it, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while the accuracy of data is being contested.
Request that we provide your Personal Data in a structured, machine-readable format where technically feasible.
Object to the processing of your data for direct marketing, profiling or processing based on legitimate interests.
To exercise any of these rights, please contact us at [email protected]. We will acknowledge your request promptly and aim to respond within 30 days. Some requests may require identity verification before we can proceed. Certain rights are subject to legal override — for example, we cannot erase transaction records that we are legally required to retain.
The bn99 Platform is strictly intended for adults aged 18 years and above — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect Personal Data from individuals below the minimum age threshold.
KYC verification is a mandatory step for all registered accounts and is specifically designed to confirm that Users meet the minimum age requirement. If we determine that Personal Data has been collected from a minor — whether through failure of age verification or by misrepresentation — we will immediately suspend the Account, void all associated transactions and delete the data as soon as practicable, subject to any mandatory reporting obligations.
bn99 may send you promotional content, bonus notifications, platform updates and special offers via email or in-platform messaging, but only where you have given explicit consent to receive such communications during the registration process or through your Account settings.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will not affect your ability to use the Platform or receive transactional communications related to your Account (such as deposit confirmations, withdrawal status updates or security alerts). These service communications are necessary for the operation of your Account and are not subject to marketing opt-out.
The bn99 Platform may, from time to time, reference or interact with third-party services, including payment providers and analytics tools. bn99 is not responsible for the privacy practices of any third-party service or website.
Payment method names referenced on this Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as familiar payment references for Pakistani users only. Any interaction you have directly with those institutions is governed by their respective privacy policies and terms of service, not this Policy.
bn99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or platform operations. Where material changes are made, we will take reasonable steps to notify registered Users — for example, via in-platform notification or email to the address registered on your Account.
The "Effective Date" and "Last Reviewed" dates at the top of this page indicate when the current version of this Policy came into force. Your continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms.
We encourage you to review this Policy periodically to stay informed about how your data is being protected.
If you have any questions, concerns or complaints about this Privacy Policy or about how bn99 handles your Personal Data, please contact our support team:
Email: [email protected]
Live Chat: Available during operator hours via the Platform. Response target: 2–5 minutes.
Supported Languages: English (primary). Urdu-language assistance is available on request.
We serve registered players across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. All formal privacy-related requests — including data subject rights requests — should be submitted in writing via email, with your full name, Account username and a clear description of the request or complaint.
We will acknowledge receipt of all formal requests and aim to provide a substantive response within 30 calendar days, subject to identity verification requirements.
Transparency about data practices is a core part of what bn99 stands for. Whether you're betting on Pakistan cricket from Lahore or playing live casino games from Karachi — your privacy is protected at every step. Questions? Our support team is ready to help.
18+ only. bn99 does not claim government or regulatory endorsement in Pakistan. Local laws may restrict participation.